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QUALITY OF LIFE ISSUES

ONLINE CODE ENFORCEMENT SYSTEM

 

The Code Enforcement Bureau processes about 18,000 complaints per year, with increased volume during the warmer months, including an estimated 150 to 200 complaints per day in the summer for tall grass and weeds. The most common complaints include:

 

  • Tall grass and weeds

  • Junk, trash and debris

  • Untagged or inoperable vehicles

  • Trash not stored properly

  • Graffiti

 

How to File Your Code Complaint Online

 

  1. Visit www.baltimorecountymd.gov/codecomplaint.
     

  2. Under the File a Complaint Online heading, select the type of complaint you'd like to submit. You will then be taken directly to the Code Enforcement Complaint form.
     

  3. Read and agree to the terms of service.
     

  4. Fill in the fields to file your complaint.
     

    • Provide an exact address of the complaint if possible. If you don't know the exact address, provide the street name and an approximate number.
       

    • You must provide a description of the complaint. More detail is better.
       

    • You may provide your contact information or file anonymously. If you provide an email address, you will be notified at each step as your complaint moves through the tracking system. Your contact information and email address will be available only to County personnel and is not visible to others using the website.
       

  5. When you submit your complaint, it is automatically entered into the tracking system. In most cases, it will be investigated within a few days.

 

How to Follow Up on Your Complaint

 

  1. Visit www.baltimorecountymd.gov/codecomplaint.
     

  2. At the bottom of the page, look for the Check Complaint Status heading and select "Check the status."
     

  3. If you have your complaint case number, you may enter it. You may also search for a complaint by date range, address or partial street name.
     

  4. You do not have to provide your name and address. You may file anonymously.  No one from the Association or your neighborhood will know who is filing the complaint.

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